Privacy Policy

Pulse Training App LLC, d/b/a PULSE Standard (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use PULSE Standard, our website, and related services (collectively, the “Service”).

This Policy is intended for users located in the United States.

Information we collect

We collect information needed to provide, secure, and support the Service.

Account information

When you create or use an account, we may collect:

• Name
• Email address
• Username or account identifier
• Organization, workspace, or role information, if applicable
• Authentication and account-security information

Service content

We collect information that you submit, upload, create, or otherwise provide while using the Service (“Service Content”). The types of Service Content depend on the features you use.

Technical and usage information

When you access the Service, we may automatically collect limited technical information needed to operate and secure it, including:

• Internet Protocol address
• Browser type and device information
• Date, time, and pages or features accessed
• Log, diagnostic, performance, and security-event information
• Authentication and session information

We do not use non-essential analytics, advertising, remarketing, or cross-site behavioral tracking cookies.

Communications

If you contact us for support or other inquiries, we collect the information you provide in those communications.

Payment information

If you purchase a subscription, payments may be processed by a third-party payment processor. We do not store full payment-card numbers unless expressly stated at the time of collection. We may receive limited transaction information, such as payment status, subscription plan, invoice details, and billing contact information.

How we use information

We use information to:

• Provide, operate, and maintain the Service
• Create and manage user accounts
• Authenticate users and protect account security
• Process subscriptions, payments, and related transactions
• Respond to support requests and communicate about the Service
• Troubleshoot, monitor, maintain, and improve the Service
• Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized access
• Comply with legal obligations and enforce our agreements

How we disclose information

We may disclose information in the following circumstances:

• Service providers. We may disclose information to vendors that help us host, secure, operate, support, or process payments for the Service. These providers may process information only as needed to provide services to us and as permitted by applicable agreements.
• At your direction. We may disclose information when you direct us to do so, including through integrations or features you choose to use.
• Legal and safety reasons. We may disclose information when we believe disclosure is necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud or security issues, or enforce our agreements.
• Business transfers. Information may be disclosed in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

We do not sell personal information. We do not use personal information for cross-context behavioral advertising.

Cookies and similar technologies

We use only strictly necessary cookies and similar technologies to provide secure authentication, maintain sessions, protect the Service, and support essential Service functionality. For more information, see our Cookie Policy.

Data retention

We retain information for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, enforce agreements, and comply with legal obligations.

When you close an account or request deletion, we will delete or de-identify applicable information within a reasonable period, subject to legitimate needs to retain limited information for security, fraud prevention, financial records, backups, legal obligations, or dispute resolution.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and requests

You may update certain account information through the Service. You may also contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate exceptions.

To submit a privacy request, contact us at contact@pulsestandard.com. We may need to verify your identity before acting on a request.

You may opt out of promotional emails by using the unsubscribe link in those emails. You will continue to receive non-promotional messages related to your account, security, billing, or the Service.

Children’s privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us at contact@pulsestandard.com, and we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the Effective Date. If we make a material change, we may provide additional notice through the Service or by email where appropriate.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at: